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Problem Note 53444: Changes to the logging options for environment variables in SAS® Customer Intelligence Studio are not applied

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After you enable debugging for the logs, as described in SAS Note 50483 "Enabling debug logging in SAS® Customer Intelligence 6.1 General Availability (GA) and 6.1_M1," you can control the logging levels. For example, you can set the logging options in the Environment Variables dialog box in SAS Customer Intelligence Studio. This is shown in the following display:


Setting logging options in the Environment Variables dialog box

 

However, when you set the logging options for the environment variables, the settings are not applied. This issue is planned to be fixed in a later software release.

If you need to modify the logging level to INFO, which is not recommended, you need to modify the XML files that are mentioned in SAS Note 50483 "Enabling debug logging in SAS® Customer Intelligence 6.1 General Availability (GA) and 6.1_M1."

After you make the modification, you need to restart SAS® Remote Services, which also includes restarting all of the web servers (for example, SASServer1 and SASServer6) once, so that these modifications will take effect.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft Windows 8.1 Pro6.16.39.4 TS1M0
Microsoft Windows 8.1 Pro 32-bit6.16.39.4 TS1M0
Microsoft Windows 8.1 Enterprise x646.16.39.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit6.16.39.4 TS1M0
Microsoft Windows 8 Pro x646.16.39.4 TS1M0
Microsoft Windows 8 Enterprise x646.16.39.4 TS1M0
Microsoft® Windows® for x646.16.39.4 TS1M0
Microsoft Windows Server 2008 R26.16.39.4 TS1M0
Microsoft Windows Server 2008 for x646.16.39.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.16.39.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter6.16.39.4 TS1M0
Microsoft Windows Server 2012 R2 Std6.16.39.4 TS1M0
Microsoft Windows Server 2012 Std6.16.39.4 TS1M0
Windows 7 Enterprise x646.16.39.4 TS1M0
Windows 7 Professional x646.16.39.4 TS1M0
64-bit Enabled AIX6.16.39.4 TS1M0
64-bit Enabled Solaris6.16.39.4 TS1M0
HP-UX IPF6.16.39.4 TS1M0
Linux for x646.16.39.4 TS1M0
Solaris for x646.16.39.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.